Automate outreach with smart
Voice & IVR campaigns.
Broadcast recorded alerts, collect real-time keypress inputs using IVR menus, translate text to natural localized speech, and secure logins with Voice OTP fallbacks.
Incoming Call
MSGX Voice Broadcast Center
Active Voice Broadcast
IVR Payment Reminder
00:00Live Voice Playback
"Hello Rahul, your payment of ₹2,500 is due. Press 1 to pay now or Press 2 to talk to support."
Features engineered to broadcast & interact.
Broadcast pre-recorded messages, configure custom voice trees, convert scripts into multi-lingual audio files, and track user responses live.
Voice Broadcast
Reach thousands of prospects simultaneously. Send pre-recorded alerts, updates, political briefs, or promo campaigns.
Text-To-Speech (TTS)
Convert raw text into high-fidelity speech files. Choose from multiple localized accents, languages, genders, and speech speeds.
Interactive IVR Menus
Build dial-menu logic options. Let customers reply to options using keypad inputs (DTMF) and trigger webhook actions.
Voice OTP Fallback
Ensure security code delivery. Trigger automated voice calls to read codes aloud when standard SMS delivery fails.
Visual campaign dashboards. Check metrics instantly.
MSGX voice dashboards translate call durations, keypad DTMF responses, and delivery status logs into simple visuals. Monitor how many calls were answered, skipped, or forwarded to agents.
Keypress Statistics (DTMF Analytics)
Track what percentage of users pressed keys (e.g. 1 for Opt-In, 2 for Opt-Out) to evaluate campaign intent.
Answering Machine Detection (AMD)
Detect human voice vs voicemail automatically to maximize billing efficiency and call connect metrics.
50,000
84.2%
62.8%
Call Duration Distribution
Trigger phone calls using REST endpoints.
Integrate voice campaigns directly into your core application structure. Trigger transactional OTP calls, delivery alerts, or customer feedback loops with a single POST call.
IVR Webhook Targets
Provide a webhook URL in the call request. We will immediately ping it when the user presses buttons on their dialer pad.
Dynamic Speech Variables
Pass localized parameters like billing names, outstanding amounts, and payment dates to formulate personalized Text-To-Speech templates.
curl -X POST https://api.msgx.in/v1/voice/calls \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+919999999999",
"type": "tts",
"text": "Hello, your order #502 has been shipped.",
"language": "en-US",
"voice_gender": "female"
}'
Start Automated Voice Campaigns
Engage users with call notifications.
Deploy automated voice alerts, configure keypress options, and monitor connect analytics metrics dynamically.