Omni channel OTP delivery for apps, fintech, and customer platforms.
Run verification faster with one OTP flow across SMS, WhatsApp, RCS, email, and voice fallback. MSGX helps you route delivery intelligently when users need instant access.
Primary
SMS
fast OTP reach at scale
Fallback
deliver when inbox attention matters
Recovery
Voice
IVR backup for hard-to-reach users
SMS OTP
Priority route
Delivered in 4s
WhatsApp OTP
Auto fallback
Triggered on non-delivery
Routing Logic
Smart OTP fallback flow
RCS
Voice
Designed for instant verification journeys.
Use one OTP platform for signup, login, checkout, payout approval, password reset, and customer identity validation.
Signup Verification
Authenticate new users fast across preferred messaging channels.
Secure Login
Run login OTP workflows with routing fallback when one channel fails.
Checkout Approval
Confirm transactions and order actions with reduced friction.
Fraud Protection
Add recovery layers for hard-to-reach users and high-risk events.
One OTP engine, multiple delivery paths.
Instead of depending on a single route, MSGX gives your application smart delivery options so customers get access codes with fewer failures and better reach.
Channel priority rules
Choose the first route and define automatic backup rules by country, cost, or delivery status.
Single API integration
Integrate once, and run OTP journeys across SMS, WhatsApp, RCS, email, and IVR voice.
Delivery visibility
Track sent, delivered, fallback, and failed events for stronger authentication monitoring.
API and Webhook
{
"to": "+91XXXXXXXXXX",
"purpose": "login_verification",
"channels": ["sms", "whatsapp", "rcs", "email", "voice"],
"fallback": true,
"code_length": 6
}Webhook Events