Documentation

Select a product to open documentation.

Choose the MSGX product you want documentation for. Each product opens on its own dedicated page, ready for future detailed technical guides.

WhatsApp Business API

Templates, onboarding, conversations, webhooks, and commerce flow documentation.

Rich cards, verified sender setup, media flows, and campaign planning.

Promotional SMS, transactional alerts, OTP APIs, and delivery reporting.

Multi-channel verification flows with fallback, retries, and delivery logic.

Website widget setup, FAQ logic, lead capture, routing, and handoff flows.

Qualification logic, lead routing, objection handling, and sales follow-up triggers.

Pipeline stages, activity tracking, owner assignment, and follow-up workflows.