Choose a product to see its platform overview.
Start by selecting the product you want to understand. Each overview shows what it does, who it is for, and how it fits into the broader MSGX stack.
WhatsApp Business API
Two-way messaging, campaigns, templates, inbox, and commerce experiences.
RCS Messaging
Rich interactive mobile messaging for branded customer journeys.
SMS API Service
Bulk SMS infrastructure for promotions, alerts, OTP, and business-critical notifications.
Omni Channel OTP Service
Multi-channel verification with smart routing, retries, and fallback delivery.
AI Chatbot Widget
Website chatbot for support, FAQs, lead capture, and live handoff.
AI Sales Agent Bot
Sales qualification assistant for incoming leads and fast follow-up.
Leads Management CRM
Pipeline visibility, lead records, activities, ownership, and conversions.
Unified Stack
How the full MSGX platform works together for growth and support teams.
WhatsApp Business API Overview
MSGX helps teams manage templates, broadcasts, support replies, lead flows, and performance reporting from one WhatsApp-focused workspace.
RCS Messaging Overview
Use branded media-rich conversations with response actions, campaign-level measurement, and better mobile engagement than plain text.
SMS API Service Overview
Run promotional campaigns, transactional notifications, OTP delivery, and delivery tracking through a reliable SMS infrastructure layer.
Omni Channel OTP Service Overview
Run one-time password delivery through SMS, WhatsApp, RCS, email, and voice from a single workflow with smart retry and recovery logic.
AI Chatbot Widget Overview
Deploy a site widget that answers questions, captures visitor details, classifies intent, and routes conversations to the right team.
AI Sales Agent Bot Overview
Automate first-touch sales conversations, qualify prospects, and move hot opportunities into the next stage faster.
Leads Management CRM Overview
Centralize lead profiles, track sales actions, assign ownership, and monitor pipeline progress across teams.
Unified MSGX Stack Overview
MSGX connects messaging, automation, AI, and CRM workflows into one operational layer for marketing, sales, and support teams.