Frequently Asked Questions
Have questions about billing plans, Meta guidelines, developer API routes, or chatbot setup? Search our FAQs below.
You can connect MSGX via our developer webhooks and custom REST API endpoints. We support clean API requests with JSON bodies and provide code snippets for Node.js, Python, PHP, and curl.
Yes. The AI Chatbot simulator supports automatic translation and language detection for over 40 global languages. If a customer messages in Hindi or Spanish, the bot responds in their same language.
Yes. You can attach document files (PDFs, Excel lists), video files, and images to broadcast messages. All attachments comply with official Meta media guidelines.
Still have unanswered queries?
Our support consultants are available around the clock to guide you through verification, API tokens, and webhook configs.