WhatsApp Business API built for
broadcast campaigns.
Broadcast offers, automate lead qualification, manage customer chats with shared team inboxes, and move contacts from enquiry to payment with Mumbai's premier WhatsApp-first platform.
Campaign Deliverability
99.98% Active Success
Broadcast Capacity
100k+
Interactive CTAs, catalogs, and media templates sent concurrently.
Response Automation
Instant
AI lead pre-qualification, auto answers, and department routing.
Team Visibility
1 View
Unified shared inbox with logs, agent statistics, and routing controls.
Powering customer engagement workflows across industries
Reach thousands of customers instantly with 98% open rates.
Send highly personalized promotional campaigns, transactional alerts, news updates, and rich media content to your opted-in contacts. Connect with your audience on the platform they use daily.
Smart Contact Segmentation
Filter and target lists based on tags, acquisition source, or custom user fields.
Interactive Templates with Media
Include photos, PDF documents, videos, and interactive quick-reply call-to-action buttons.
Automated Throttling & Scheduling
Schedule broadcasts to publish at optimal customer active hours, with built-in speed throttles.
MSGX AI Assistant
Auto-qualification & routing
Hello! Welcome to MSGX. I can help share pricing, schedule a product demo, or set up your WhatsApp Business API. What are you looking for today?
12:04 PM
I'd like to get pricing and configure template updates for our marketing campaigns.
12:05 PM
Understood! I've marked your interest in templates. May I know approximately how many monthly messages you are targeting so I can guide you to the right plan?
12:05 PM
Suggested Responses
Build a high-performance bot experience for sales and support.
MSGX WhatsApp chatbots handle initial interactions, answer common FAQs instantly, qualify inbound opportunities, and hand off leads with structured context tags.
Qualify Leads Autonomously
Collect budget, company details, requirements, and assign hot opportunities to your team automatically.
Scale Support Resolution
Enable guided FAQ flows, diagnostic steps, policy queries, and direct article shares around the clock.
Seamless Human-in-the-Loop Handoff
When requested or flags trigger, instantly alert human agents inside the Shared Team Inbox.
Integrate an intelligent AI chatbot layer with your WhatsApp journeys.
Provide instant, context-aware answers, qualify requirements, trigger specific automation flows from web actions, and re-engage dormant contacts seamlessly.
Event-Based Bot
Run automated responses triggered on order placements, payment alerts, or form submissions.
Trigger Bot
Launch workflows from custom keywords, template options, or interactive CTA clicks.
Re-engagement Bot
Automatically follow up with cold prospects, abandoned carts, or no-response conversations.
Sales & Support Agent
Instantly resolve product queries, collect deal metrics, and route to the correct team with full context.
MSGX AI Executive
Sales & Support Agent
Do you support Shopify integration and automated discount codes to abandoned carts?
12:04 PM
Yes Vikram, absolutely! MSGX connects with your Shopify store instantly. 🛍️ We can detect abandoned checkouts, generate unique discount codes, and push the cart link dynamically via WhatsApp broadcast.
12:04 PM
Convert conversations into visible pipelines.
Ensure no deal drops. Convert any active WhatsApp conversation into a structured CRM lead with a single click. Track stages, schedule follow-ups, and manage conversions effortlessly.
Instant Lead Conversion
Convert active chats from your shared inbox straight into pipelines with deal tags, assigned agents, and stage details.
Stage Analytics & Filtering
Track active leads across New, Call Done, Details Sent, and Meeting Scheduled stages with real-time conversion metrics.
Smart automated follow-ups across 4 channels.
When a lead is created or doesn't respond on WhatsApp, MSGX automatically shoots multi-channel follow-up sequences across WhatsApp, SMS, RCS Messaging, and Voice Calls to guarantee maximum response rates.
Stage: Call Done
WhatsApp Message
"Hi Aryan! Following up on our call. Here is your proposal link..."
SMS Notification
"Reminder: Your special MSGX offer expires today. View proposal..."
RCS Rich Card
Verified Rich Media Card with quick CTA buttons: [Claim Offer] [Book Call]
Voice Call Trigger
Outbound voice call with IVR audio: "Hi Aryan, following up on your demo..."
Boost Lead Conversions by 3.4x with Drip Automation
Configure custom sequence rules, delay timers, and channel priority from your MSGX dashboard.
Amit Verma
"Interested in API pricing..."
Manage & assign incoming chats together.
Provide quick customer service from a single dashboard. Let multiple support specialists and sales executives log in, respond, and coordinate from one central business number.
Turn ad clicks & website leads into direct client chats.
Skip lengthy landing pages and static email forms. Whether prospects click a sponsored Facebook / Instagram Ad or request details on your Website, MSGX immediately converts them into active WhatsApp client chats with automatic lead tagging.
Facebook & Instagram Ads Integration
When users click your Meta sponsored ads, WhatsApp opens instantly with a pre-filled campaign message.
Website Forms & Chat Widget Sync
Capture lead inquiries from website popups and contact forms directly into your shared WhatsApp inbox.
Live Lead Inflow Routing
"Hi MSGX team! I clicked your Facebook Ad for WhatsApp Business API pricing."
"Hello! I filled the contact form on msgx.in and need WhatsApp chatbot setup."
Supercharge Conversations with Powerful Sub-Modules
WhatsApp Form Creation
Qualify prospects natively. Create custom dynamic input flows directly within WhatsApp chats.
Event Trigger Automation
Connect external webhooks to trigger real-time WhatsApp alerts automatically.
Appointment Booking Module
Coordinate schedules seamlessly and let clients book calendar slots inside WhatsApp.
Connect WhatsApp workflows using APIs and webhooks.
Integrate messaging logic straight into your application. Trigger template confirmations on server events and listen to webhook updates.
curl -X POST https://api.msgx.in/v1/whatsapp/messages \
-H "Authorization: Bearer YOUR_API_KEY" \
-d '{ "to": "+919999999999", "type": "template" }'Empower Your Team on Any Mobile Device
Respond to WhatsApp chats, assign leads, and monitor campaign stats on iOS and Android.
Start growing with WhatsApp API today.
Get metadata setup support, template creation assistance, and instant trial access.