24/7 Autopilot Workflow Engine Official Meta WhatsApp Business API

Automate Every Touchpoint with Dedicated Automation Modules.

Set up automated Birthday & Anniversary wishes, multi-channel Lead Follow-ups, Renewal Reminders, and Instant Meeting Booking alerts with zero manual effort.

Module 1: Birthday & Event Automation

Delight Customers on Birthdays & Special Days

Auto-detect customer birthdates or signup anniversaries from your database. The system automatically sends personalized WhatsApp greetings along with custom discount vouchers.

Personalized Greetings & Vouchers

Include customer name (`Hi {{1}}!`), special birthday wishes, and 1-click redeem coupon link.

Exact Time Dispatch (e.g., 9:00 AM IST)

Schedule birthday messages to trigger automatically on the morning of their special day.

M

MSGX Customer Care

Official Business Account • Verified

🎂 Happy Birthday, Rahul! 🎉

Everyone at MSGX wishes you a fantastic day ahead! As a special gift, here is a 20% OFF Voucher on your next order.

Promo Code: BDAY20

🎁 Claim Birthday Voucher Now
Module 2: Multi-Channel Lead Follow-Up Engine

Nurture Leads Automatically Across 4 Channels

Trigger multi-day follow-up sequences when leads enter stage "Call Done" or "New Enquired".

Step 1 • Day 1

WhatsApp Message

Send instant product brochure PDF, price quote, and Quick Reply action buttons.

Step 2 • Day 2

SMS Fallback

Auto-send SMS with custom offer link if WhatsApp message was unread.

Step 3 • Day 3

RCS Rich Card

Deliver high-res rich media cards with 1-tap buy button on Android devices.

Step 4 • Day 4

Automated Voice Call

Trigger automated IVR call to connect interested prospects to sales representative.

Custom Day Cadence (X Days)

Configure delays e.g. Day 1, Day 2, Day 5, or Day 7 intervals.

Every Month Fixed Date Trigger

Auto-send recurring monthly follow-up messages on specific dates (e.g. 1st or 15th).

Module 3: Renewal & Expiry Reminders

Zero Dropouts on Subscription & Policy Renewals

Automate renewal notifications for Insurance policies, Software Subscriptions, AMC contracts, or Domain names before expiry dates.

30-Day, 7-Day & 1-Day Pre-Expiry Alerts

Send progressive WhatsApp notifications with instant online renewal payment links.

Native WhatsApp Payment Link Integration

Customers can renew in 1-click via Razorpay, Cashfree, or UPI without leaving chat.

30 Days Before Expiry

Early Bird Renewal Offer Message

Sent
7 Days Before Expiry

Urgent Renewal Reminder + Payment Link

Scheduled
1 Day Before Expiry

Final Expiry Alert + Auto-Call Fallback

Pending
Module 4: Meeting & Appointment Reminders

Eliminate No-Shows for Demos & Appointments

Automatically dispatch Google Meet, Zoom, or In-Person meeting booking confirmations and 1-hour prior WhatsApp reminders to keep attendance high.

Instant Meeting Confirmation + Calendar Invite

Send instant WhatsApp message with Google Meet link and `.ics` calendar invitation file.

1-Hour Prior WhatsApp Alert + Reschedule Button

Auto-send reminder 60 minutes before meeting with `Confirm Attendance` or `Reschedule` buttons.

M

MSGX Demo Coordinator

Verified Meeting Bot

📅 Meeting Reminder: Starting in 1 Hour

Hi Priya, your live product demo with MSGX technical team is scheduled for 4:00 PM Today.

🔗 Join Link: meet.google.com/msgx-demo

✅ I'm Attending
🔄 Reschedule
Put Your Business On Autopilot

Ready to automate your WhatsApp messaging?

Join 500+ businesses saving hundreds of hours every month with MSGX WhatsApp Automation Platform.